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All of our garments are designed, cut, and sewn at our studio. When placing an order with us, we may need to make up your garment due to lack of stock in our store. It is for this reason we recommend expecting a 5-7 working day lead time before your parcel is dispatched.

For items which are needing to be tailored, as a part of our Personal Tailoring offering, we advise a lead time of up to 2 weeks before parcels are dispatched. 

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Shipping

South Africa

Western Cape

Parcels will be sent via courier to your door. For local orders under R500, a R50.00 fee will be charged. For all orders placed to the value of R500 and more, free shipping will apply. 

The rest of South Africa

Parcels will be sent via courier to your door. For orders from within the rest of South Africa, a fee of R89.00 will be charged to parcels valuing R1200 and less. All orders over this amount will qualify for free shipping. 

Worldwide

Orders placed with an international postal address, will be charged a flat rate depending on the location of delivery. Use the shipping calculator when checking out to confirm the price. The parcel will be sent via courier and take between 5 – 7 days to be delivered, depending on the distance from the departing city, Cape Town South Africa. Please note we cannot calculate individual customs fees before departure.

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Returns

South Africa

For customers within South Africa, items* can be returned to our studio unworn and in it’s original packaging. We require the parcel to be returned to our studio within 7 days, at your own expense. Once we have received it in the same unused condition and packaging it was sent in, we will issue you with a credit to spend online or in store.

* Unfortunately, due to hygiene purposes, we are unable to exchange or return any swimwear items. Please make sure you are happy with the sizes chosen before checking out.

If you are returning the item due to a flaw in the production or fabric of the garment, we will pay for the item to be returned to us before sending you a replacement. If a replacement is not wanted, we will offer you a gift card to be spent online or in store.

Return address:

Margot Molyneux Studio

14 Dakota Road, Claremont

Cape Town, South Africa

7708

+27 21 671 6617

Worldwide

All purchases made from outside of South Africa will unfortunately not be eligible for an exchange or return. This is due to the high courier costs of international parcels.

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For all other return queries please email info@margotmolyneux.com